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Privacy policy and cookies

A. Introduction

  1. Ensuring the privacy of all our visitors to the Website is a top priority for us and we are serious about your safety. This policy explains how we handle your personal information.

  2. Consent to our use of cookies in accordance with the terms of this policy when you first visit our website, gives us permission to use cookies every time you visit our website.


B. Document Information
This document has been created using a template from SEQ Legal ( and has since been modified by Website Planet ( )


C. Collection of Personal Information

The following types of personal information may be collected, stored, and used:

    1. information about your computer, including your IP address, geographical location, browser type and version, and operating system;

    2. information about your visits to and use of this site, including the source of referrals, length of visits, page views and navigation paths on the site;

    3. information that you enter when you sign up for our website, such as your email address;

    4. information that you enter when creating a profile on our site - for example, your name,

    5. profile picture, gender and date of birth.

    6. information that you enter to subscribe to our emails and / or newsletters, such as your name and email address;

    7. information that you enter when using the services on our website. Information generated during the use of our site, including when, how often and under what circumstances you use it;

    8. information about everything you purchase, services you use, or transactions you make through our site, which may include your name, address, telephone number, email address and credit card information;

    9. information that you submit to our site for the purpose of publishing it on the Internet, which includes your username, profile picture and the content of your posts;

    10. information contained in any communications that you send to us via email or through our website, including their communications content and metadata;

    11. all other personal information that you send to us.


Before giving us another person's personal information, you must obtain that person's consent to both the disclosure and processing of that personal information in accordance with this policy.


D. Use of Personal Information

Personal information submitted to us through our website will only be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

    1. administration of our website and business;

    2. personalization of our website just for you;

    3. activating your use of the services available on our site;

    4. to send you items purchased through our website;

    5. delivery of services purchased through our website;

    6. to send messages, invoices and payment reminders to you and collect payments from you;

    7. to send you non-commercial communications;

    8. to send you e-mails that you have specifically requested;

    9. to send you our e-mail newsletter if you have requested it (you can inform us at any time if you no longer wish to receive the newsletter);

    10. to send you marketing communications regarding our business or businesses with carefully selected third parties that we believe may be of interest to you, by email or, where you have specifically accepted this, by email or similar technology (you can inform us at any time , if you no longer wish to receive marketing communications);

    11. to provide third party statistical information about our users (however, these third parties will not be able to identify any individual user based on such information);

    12. handling inquiries and complaints from or about you regarding our site;

    13. to keep our website secure and prevent fraud;

    14. verification of compliance with the terms and conditions of use of our website (including monitoring of private messages sent via our website's private messaging system); as well

    15. other use.


If you submit personal information for publication on our website, we may publish and otherwise use this information in accordance with the permission you give us.

Your privacy settings can be used to restrict the publication of your information on our website, and you can adjust these under privacy settings on the website.

Under no circumstances will we, without your express consent, pass on your personal information to any third party for their or any other third party's direct marketing.


E. Disclosure of Personal Information

We may disclose your personal information to our employees, managers, insurance companies, professional advisors, agents, suppliers or subcontractors as is reasonably necessary for the purposes described in this policy.


We may disclose your personal information to any member of our corporate group (that is, our subsidiaries, our top holding company and all of its subsidiaries) that is reasonably necessary for the purposes described in this policy.

We may disclose your personal information:

    1. to the extent that we are required to do so by law;

    2. in connection with ongoing or future litigation

    3. to establish, exercise or defend our legal rights (including the provision of information to others for the purpose of fraud prevention or credit risk reduction);

    4. to the buyer (or potential buyer) of any business or asset that we sell (or are considering selling) to; and

    5. to any person whom we reasonably believe may request from a court or other competent authority the disclosure of this personal information, where, in our reasonable opinion, such court or authority will in all likelihood be able to order the disclosure of this personal information.

Except for the conditions set out in this policy, we do not pass on your personal information to third parties under any circumstances.


F. IInternational data transfer

    1. Information we collect may be stored, processed in and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.

    2. Information we collect may be transferred to the following countries that do not have data protection laws similar to those in force in the European Economic Area: USA, Russia, Japan, China and India.

    3. Personal information that you publish on our website or submit for publication on our website may be available via the Internet worldwide. We cannot prevent the use or misuse of such information.

    4. You expressly accept transfers of personal information described in this section F.


G. Retention of Personal Information

      1. This section G contains our data storage policies and procedures. These procedures and policies are designed to ensure that we comply with our legal obligations regarding the storage and deletion of personal information

      2. Personal information that we process for any purpose will not be stored longer than is necessary for this or these purposes.

      3. Without prejudice to Article G-2, we will normally delete personal data that falls within the categories listed below to the date / time listed below:

        1. personal information is deleted {ENTER DATE / TIME}; and


      4. Notwithstanding the other provisions of this section G, we store documents (including electronic documents) that contain personal information:
        To the extent that we are required to do so by law; if we believe that the documents may be relevant to any ongoing or future litigation; and3. to establish, exercise or defend our legal rights (including providing information to others with a view to preventing fraud and reducing credit risk).


H. Security of Personal Information

    1. We will always take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

    2. We store all the personal information you provide on our secure (password and firewall protected) servers.

    3. All electronic financial transactions entered into through our website will be protected by encryption technology.

    4. You agree that the transmission of information over the Internet is inherently insecure and we can therefore not guarantee the security of data transmitted over the Internet.

    5. You are responsible for keeping the password you use to access our site confidential; we never ask you to provide your password (except when logging in to our site).


I. Changes

We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to make sure you agree to any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our site.


J. Your rights

You may instruct us to transfer to you all personal information we hold about you; provision of such information will be subject to the following conditions:

    1. payment of a fee {ENTER FEE IF RELEVANT}; and

    2. provide appropriate documentation of your identity ({ADAPTED TEXT TO YOUR POLICY. For this purpose, we will normally accept a photocopy of your passport certified by a notary plus an original copy of an invoice or similar showing your current address} ).

We may withhold personal information that you request to the extent permitted by law.

You may at any time instruct us not to process your personal information for marketing purposes.

In practice, you will usually either expressly accept our use of your personal information for marketing purposes in advance, or we will allow you to opt out of the use of your personal information for marketing purposes.


K. Third Party Websites

Our website contains links to and details about third party websites. We have no control over, and are not responsible for, third party privacy policies and practices.


L. Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.


M. Cookies

Our website uses cookies. A cookie is a file that contains an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either "persistent" cookies or "session cookies": a persistent cookie is stored by a web browser and remains valid until its set expiration date, unless it is deleted by the user before the expiration date; a session cookie, on the other hand, expires at the end of the user session when the web browser is closed. Cookies typically do not contain information that is personally identifiable to the user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website.


    1. The names of the cookies we use on our website and the purposes for which they are used are listed below:

      1. we use Google Analytics and Adwords on our site to recognize a computer when a user visits the site / navigates the site / activates a shopping cart on the site, to improve the usability of the site, to analyze the use of the site, to personalize the site for each user and to targeted ads that may be of particular interest to specific users.

    2. Most browsers allow you to refuse to accept cookies - for example:

      1. In Internet Explorer (version 10), you can block cookies using the denial of cookie management settings by clicking on "Tools", "Internet Options", "Privacy" and then "Advanced";

      2. In Firefox (version 24), you can block all cookies by clicking on "Tools", "Options", "Privacy", select "Use custom history settings" from the drop-down menu and uncheck "Accept cookies from websites"; and

      3. In Chrome (version 29), you can block all cookies by opening the "Customize & Control" menu and clicking "Settings", "Show advanced settings" and "Content settings" and then selecting "Block sites from collecting data" under the heading " Cookies ”.

    Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you will not be able to use all the functions on our website.

    1. You can delete cookies that are already stored on your computer - for example:

      1. In Internet Explorer (version 10), you must manually delete cookies (you can find instructions for doing so at );

      2. . In Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy" and then selecting "Use custom history settings", clicking "Show cookies" and then clicking "Remove all cookies ”; and

      3. In Chrome (version 29), you can delete all cookies by opening the “Customize and control” menu and clicking on “Settings”, “Show advanced settings” and “Clear browser data” and then select “Delete cookies and other website and plug-ins in-data ”before clicking Clear browser data. ”

    2. Deleting cookies will have a negative impact on the use of many websites.


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